FAQ

Frequently Asked Questions

Where are your products made?

All products are handmade here in the UK.

Do you offer custom designs?

We are happy to create bespoke custom designs. Please contact us to discuss your requirements.

Do cushion covers come with an inner?

All cushion covers are sent without an inner, unless purchased at the same time.

How are cushion covers finished?

All cushion covers are finished with an envelope reverse. Buttons can be added upon request.

What size cushion cover should I order?

Each product listing provides an explanation on the size of cover to purchase for your inner.

How long does shipping take?

Products are shipped in 3-5 working days.

How are international parcels sent?

International parcels are sent tracked.

How are domestic parcels sent?

Domestic parcels are sent standard 2nd class, unless upgraded at checkout.

What is your returns policy?

Returns are accepted within 30 days. Return costs are the responsibility of the customer.